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bestpractical
rt
Perl2024–2026
bestpractical / rt

rt

Request Tracker, an enterprise-grade issue tracking system

Automation & Workflows
Explore on GitHubRead Hacker News discussions
3Distinct people
3Mentions
0Explicit recommenders
1.2KGitHub stars
REPOSITORY AT A GLANCE

What to know before exploring

What it is

Request Tracker, an enterprise-grade issue tracking system

GitHub

Where it is used

No documented product use has been verified yet.

What people are saying

No recommendation phrase was found in the indexed comments.

No classified warning is attached to this page. Read the discussions before treating silence as approval.

Also in these discussions

No other repository is repeatedly linked in the same discussions.

This week on Hacker News

Nov 7–Nov 14 UTC · Direct repository links and separately labeled related project stories. Indexed through 11/14/2026, 12:54:37 PM UTC.

No direct repository links were found in the indexed HN discussions over the past seven days. Older discussions are available below.

Mentions over time

HN mentions by month3 dated mentions

Observed mentions: 2024-05-04 14:28:27 UTC to 2026-03-12 00:59:59 UTC.

012024-05-01 00:00:00 UTC to 2024-06-01 00:00:00 UTC (exclusive): 1 mentions; 0 submissions, 1 commentsMay 20242024-06-01 00:00:00 UTC to 2024-07-01 00:00:00 UTC (exclusive): 0 mentions; 0 submissions, 0 comments2024-07-01 00:00:00 UTC to 2024-08-01 00:00:00 UTC (exclusive): 0 mentions; 0 submissions, 0 comments2024-08-01 00:00:00 UTC to 2024-09-01 00:00:00 UTC (exclusive): 0 mentions; 0 submissions, 0 comments2024-09-01 00:00:00 UTC to 2024-10-01 00:00:00 UTC (exclusive): 1 mentions; 0 submissions, 1 comments2024-10-01 00:00:00 UTC to 2024-11-01 00:00:00 UTC (exclusive): 0 mentions; 0 submissions, 0 comments2024-11-01 00:00:00 UTC to 2024-12-01 00:00:00 UTC (exclusive): 0 mentions; 0 submissions, 0 comments2024-12-01 00:00:00 UTC to 2025-01-01 00:00:00 UTC (exclusive): 0 mentions; 0 submissions, 0 comments2025-01-01 00:00:00 UTC to 2025-02-01 00:00:00 UTC (exclusive): 0 mentions; 0 submissions, 0 comments2025-02-01 00:00:00 UTC to 2025-03-01 00:00:00 UTC (exclusive): 0 mentions; 0 submissions, 0 comments2025-03-01 00:00:00 UTC to 2025-04-01 00:00:00 UTC (exclusive): 0 mentions; 0 submissions, 0 comments2025-04-01 00:00:00 UTC to 2025-05-01 00:00:00 UTC (exclusive): 0 mentions; 0 submissions, 0 commentsApr 20252025-05-01 00:00:00 UTC to 2025-06-01 00:00:00 UTC (exclusive): 0 mentions; 0 submissions, 0 comments2025-06-01 00:00:00 UTC to 2025-07-01 00:00:00 UTC (exclusive): 0 mentions; 0 submissions, 0 comments2025-07-01 00:00:00 UTC to 2025-08-01 00:00:00 UTC (exclusive): 0 mentions; 0 submissions, 0 comments2025-08-01 00:00:00 UTC to 2025-09-01 00:00:00 UTC (exclusive): 0 mentions; 0 submissions, 0 comments2025-09-01 00:00:00 UTC to 2025-10-01 00:00:00 UTC (exclusive): 0 mentions; 0 submissions, 0 comments2025-10-01 00:00:00 UTC to 2025-11-01 00:00:00 UTC (exclusive): 0 mentions; 0 submissions, 0 comments2025-11-01 00:00:00 UTC to 2025-12-01 00:00:00 UTC (exclusive): 0 mentions; 0 submissions, 0 comments2025-12-01 00:00:00 UTC to 2026-01-01 00:00:00 UTC (exclusive): 0 mentions; 0 submissions, 0 comments2026-01-01 00:00:00 UTC to 2026-02-01 00:00:00 UTC (exclusive): 0 mentions; 0 submissions, 0 comments2026-02-01 00:00:00 UTC to 2026-03-01 00:00:00 UTC (exclusive): 0 mentions; 0 submissions, 0 comments2026-03-01 00:00:00 UTC to 2026-04-01 00:00:00 UTC (exclusive): 1 mentions; 0 submissions, 1 commentsMar 2026

Counts come from the repository’s dated source evidence. Index cutoff: 2026-11-02 08:16:59 UTC.

View mention counts and date ranges
UTC ranges include their start and exclude their end. Select a period to filter the source evidence.
PeriodStart (UTC)End (exclusive, UTC)MentionsSubmissionsComments
May 20242024-05-01 00:00:00 UTC2024-06-01 00:00:00 UTC101
Jun 20242024-06-01 00:00:00 UTC2024-07-01 00:00:00 UTC000
Jul 20242024-07-01 00:00:00 UTC2024-08-01 00:00:00 UTC000
Aug 20242024-08-01 00:00:00 UTC2024-09-01 00:00:00 UTC000
Sep 20242024-09-01 00:00:00 UTC2024-10-01 00:00:00 UTC101
Oct 20242024-10-01 00:00:00 UTC2024-11-01 00:00:00 UTC000
Nov 20242024-11-01 00:00:00 UTC2024-12-01 00:00:00 UTC000
Dec 20242024-12-01 00:00:00 UTC2025-01-01 00:00:00 UTC000
Jan 20252025-01-01 00:00:00 UTC2025-02-01 00:00:00 UTC000
Feb 20252025-02-01 00:00:00 UTC2025-03-01 00:00:00 UTC000
Mar 20252025-03-01 00:00:00 UTC2025-04-01 00:00:00 UTC000
Apr 20252025-04-01 00:00:00 UTC2025-05-01 00:00:00 UTC000
May 20252025-05-01 00:00:00 UTC2025-06-01 00:00:00 UTC000
Jun 20252025-06-01 00:00:00 UTC2025-07-01 00:00:00 UTC000
Jul 20252025-07-01 00:00:00 UTC2025-08-01 00:00:00 UTC000
Aug 20252025-08-01 00:00:00 UTC2025-09-01 00:00:00 UTC000
Sep 20252025-09-01 00:00:00 UTC2025-10-01 00:00:00 UTC000
Oct 20252025-10-01 00:00:00 UTC2025-11-01 00:00:00 UTC000
Nov 20252025-11-01 00:00:00 UTC2025-12-01 00:00:00 UTC000
Dec 20252025-12-01 00:00:00 UTC2026-01-01 00:00:00 UTC000
Jan 20262026-01-01 00:00:00 UTC2026-02-01 00:00:00 UTC000
Feb 20262026-02-01 00:00:00 UTC2026-03-01 00:00:00 UTC000
Mar 20262026-03-01 00:00:00 UTC2026-04-01 00:00:00 UTC101

What Hacker News says

3 sources
Terretta·Sep 19, 2024
Phabricator? OK, how about… Redmine: - https://www.redmine.org/projects/redmine/repository/svn/show... - https://www.redmine.org/projects/redmine/wiki/Download RequestTracker: - https://github.com/bestpractical/rt - https://github.com/bestpractical/rt/releases A bit like Phabricator, these are almost frameworks that can do a ticketing UI. // But really, probably something mentioned elsewhere in the thread, Taiga: - https://community.taiga.io/t/taiga-30min-setup/170
In Pivotal Tracker will shut down
amluto·May 4, 2024
> Hook up a shared mailbox, collaborative inbox, or one of the many off-the-shelf customer service solutions like Zendesk, Zoho Desk, Freshdesk, Zammad, osTicket, or FreeScout to your email. This list is missing the classic, and still excellent, Request Tracker. https://bestpractical.com/request-tracker https://github.com/bestpractical/rt (I have no affiliation, and I’ve only ever interacted with it from the request-submitting side. But it’s always been straightforward and rock-solid, and it’s worth something that the same system has worked continuously for apparently 20 years. And it’s flexible enough that I once worked with a small institution that wired up Request Tracker for submitting jobs to a large-format printer.)
In I don't want to fill out your contact form

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