LLllambda·Apr 10, 2023
What a disappointing take.
In fact Lee was looped in six weeks ago; there was an issue with Remix and CDN cache behavior which popped up on GitHub. I mentioned my issues in that thread thinking they were likely related. Lee responded and let me know he would talk to the internal team.[0] However, Lee did nothing that was ever visible to me. Moreover, I completely disagree with your assessment: it should not require Lee or social media posts to tackle issues like this, that’s completely unscalable and not a realistic way to run a business.
It’s pretty irresponsible of you to be suggesting folks reach out directly to Lee when frontline support fails. That sucks for Lee and it’s bad for the Vercel business.
To be blunt with you, your comment does not read well. It looks like you’re ignoring very real problems and doing everything you can to
Read the rest
dismiss them as “bad faith” when in fact there’s a demonstrable problem which shouldn’t be excused as growing pains but instead addressed head on. This kind of fanboyism doesn’t help anyone and I hope Vercel takes the time to reflect on this feedback and make real, meaningful changes.
[0]: https://github.com/vercel/community/discussions/1559#discuss...